Booking Engine is an application which enables customers to access and also enables the hospitality industry to support reservations through the Internet. It facilitates consumers to make flights reservations, hotels, holiday packages, insurance and other services online. The Booking Engine System is a comprehensive solution to enhance customer experience. The system will improve efficiencies and create opportunities in end-user cross-selling and up selling of services thus improving the revenue as well as lowering the operational cost of businesses.
The system proposed by Arowana is an internet based application which will integrate with any Property Management System(PMS) and other end points to provide a front end which can be used by property owners, agents, guest and corporate customers. The system will allow users to view and book facilities, set up appointments and utilize all other services and other recreational facilities as provided by the PMS. The Booking engine integrates with the Property Management System or similar systems and will allow users to create individual or multi-user profiles.
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