RETAIL CROSS SELLING SOLUTION

A very large entertainment conglomerate which owned several popular venues offering various multi faceted entertainment avenues like Multiplexes (Cinema), Ice Rinks, Comprehensive facilities exclusively for Children’s entertainment, Aquariums and Gaming Centres wanted to integrate their offerings on one single web based interface to enable consolidation of offerings and create an awareness of the large spectrum of services offered to all their discerning customers.

A single point of information and enablement also helped cross sell opportunities across the spectrum of services, creation of ‘value packages’ which will provide customers benefits by way of aggregation of various services. Thus the conglomerate could sell more business and service more customers, and the customers by aggregating their requirements could access services to their choice of entertainment at concessional / discounted rates.

The Tickets were being sold separately at the venue by the Company and the customers had to procure tickets from each facility. Thus the customers could not be classified and given discounts based on Category and usage. Besides, idle inventory could not be promoted and it remained unsold and unutilized.

Arowana’s Solution was a web based interface, which could be accessed by the customer online or through their mobile. The system provided a single source of information on all facilities with availability. The booking system could reserve time slots and provide value packages which were built around optimizing the Company’s overall offerings with a view to maximize the earnings and also provide ‘best in class’ amenities to the customer.

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MYSTERY SHOPPER MANAGEMENT

Mystery Shoppers Management is a solution developed by Arowana for one of the world’s leading real estate company. This Real Estate Company invests and develops properties, provides property management services and engages in hospitality services.

This Real Estate Company which is also a Master developer, had developed Malls which were rented out to boutique outfits. With time the shop owners started facing maintenance issues which were reported to the Developer. The Developer then felt the need to develop a system which will manage all customer concerns thereby improving customer (shopper) satisfaction.

Arowana was called on to conduct a study, and develop a tracking system that will help the developer in effectively addressing all reported issues in a time bound manner. The Developers appointed staff would pose as shoppers (mystery shoppers) who would look out for possible issues with a view to rectify the situation in its nascent stage. They also would log in issues and see to it that the issues were getting rectified. This also helped the shoppers experience an ambience that would make them return to the mall repeatedly.

These shopping malls were truly world class, where even celebrities come to shop. The outlets were unique, globally well known brands which needed to maintain a certain class and reputation when it came to customer experience.

The Solution termed as “Mystery Shopper Management” system provided a mechanism for organizing, maintaining, and tracking the resolution of issues that cannot be resolved at the individual level at the retailers level. The approach consists of issue control mechanisms and a well-defined process that helps in identifying, addressing, and prioritizing issues in centralized and secure manner.

• Online Shopper Registration and profile management.
• Create/ Amend Observations (Issues)
• Facility for Admin to moderate submitted observations
• Workflow functionality to channelize the observation between Agent (Shopper), Moderators and Department (Resolution owner)
• Resolution Tracking and Reporting.

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STOCK EXCHANGE

One of the largest Stock Exchanges in the Middle East, wanted to enhance the user experience by bringing the services offered by the exchange to brokers and traders into popular mobile platforms. They desired to have an application which will be smartphone/ tablet and phablet compatible.

The Graphical user interface has to be intuitive and attractive, besides retaining all the services that the exchange had to offer.

The Stock exchange had outsourced the development to a firm and the application faced numerous issues with Compatibility, acceptability and capabilities. There was growing frustration and the number of complaints steadily grew. The exchange scrapped it's initiative and approached Arowana to come up with a proper solution that will be capable/ acceptable and compatible. After a proper business study, Arowana proposed a solution to overcome the following pain areas:

• Reviews from customers are not satisfactory.
• UX experience are not up to the standards
• Features existing in the application did not display Real Time Data
• Hint Feature (portrait to landscape) was not present
• Localization (English to Arabic and vice versa ) was not supported
• Graphs present in the application did not give co-ordinate values

Arowana's Mobile application development team developed a state of the art "iPhone & iPad" Application for the Stock Exchange, providing rich content & unique functionalities in an elegant and user-friendly way.

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iSECURITY

Security continues to be a critical area for organizations and the importance attached to security will continue to increase due to increased awareness of the threat perception and the impact of any such incident on business and reputation.

iSecurity is a solution developed by Arowana for a major Middle East Airline’s Corporate security Department.

The Airline’s Corporate Security was managing and maintaining every employee’s access request to various classified zones, issuance on ID card, CAR Stickers, Airport pass and even Apartment keys in Excel sheets. They wanted to automate this process and create a fool proof and failsafe method to automate the procedure in order to manage their security access with HR system integration. This was required to satisfy key audit concerns and to manage access controls which are related to roles, responsibilities and grades.

Arowana was called in to study and develop a web based automated system which will meet the needs of the Airline. iSecurity was expected to deliver superior control and compliance with security regulations to maintain and organize security related access and protocols of all employees in an efficient way.

The key business needs can be categorized as

• Building key maintenance module that integrates with facility management system for master information.
• Facilitate corporate employees/ contractors to submit Car parking sticker requests; through Oracle EBS suite self service.
• Automate ID card request generation for new employees once recruitment process completed.
• Facilitate corporate employee to submit ID card request on behalf of new contractors; through Oracle EBIS suite self service.
• Facilitate corporate employees/ contractors to submit Airport pass request sticker requests; through Oracle EBIS suite self service.

iSTYLE

Many Organizations require their employees to wear uniforms. For example in the Airline Industry there are uniforms for Cockpit Crew, Cabin Crew and Ground staff.

UMS is a web based application, which enables employees to directly connect with the uniform store. UMS also enables the Uniform store to directly service all requests from the employees. Based on eligibility and cadre, the Uniform store manages the issue, Re-ordering, Receiving, storing and distribution of uniforms for all relevant users across different departments.

Uniform Management System is an interface between user and the store manager, where the user places order online and the store manager reviews the orders and actions the request without delay. The module keeps track of every activity related to the preferred lifecycle of a uniform for a particular employee, from the ordering of a new set to resizing and replacement in case of damage or expiry of the uniform.

It integrates with various modules of the ERP system, such as Accounts Payable, Budgetary Control and HR System to streamline distribution and maintain controls. Uniform management system will help to maintain the uniform store achieve better efficiencies in distribution, Management of Uniform inventory, improve Service Quality Levels and achieve overall cost reductions.

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iACCESS

iAccess is a solution developed by Arowana for a large Middle Eastern Airline. The Airline had a huge appetite for investments and it partook in several takeovers and mergers to grow their business organically. As the size increased, there was a need to maintain high levels of service and quality, which the airline was known for. The newly acquired business needed to follow existing accounting standards to bring about uniformity in the accounting system. This was problematic, as these new entities were following different accounting standards. There was a need for an automated process to eliminate human errors in parameterizing accounting standards to facilitate easier understanding and acceptance of existing standards of the parent company by the new user community.

To apply existing accounting practices and also to maintain uniformity in approach to accounting, amongst the newly companies, the Airline approached Arowana to develop a solution that will stringently adhere to the overall Corporate Compliance, with reference to access to ERP - especially in creation and use of general ledger heads and accounting practices.

The Solution termed iAccess was developed by Arowana after carefully studying the Corporate procedures. The overall aim was to inculcate discipline and uniformity in approach to transactions and accounting for all business users.

The System restricts the access privileges and enables the creation of roles and responsibilities amongst the user community. The system defines the process for setting up privileges and produces an audit trail on the activities of the Administrators and users of the system. It tracks the activities of those given the responsibilities to assign privileges to the users and also it will assist the Corporate Finance and Compliance Department to restrict the usage and set certain parameters in accessing and transacting certain General Ledger accounts.

Thus iAccess brought in more discipline and orderliness, besides enabling the Airline to integrate the accounts of the newly acquired businesses into their balance sheet and exercise uniformity and easier understanding/ implementation of accounting standards.

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AROWANA TRAVEL AND LOGISTICS APPLICATIONS - FLY

In the Arowana's suite of Airline products, ATLAS today occupies a proud position. Initially developed for one of the biggest Budget Airlines in the Middle East, the product has generated considerable interest and many airlines are evaluating ATLAS to meet their Business Requirement.
Arowana has a long history of association with airlines. We have built up considerable domain expertise around the industry and have implemented ERP systems and several mission critical applications for Airlines. We are quite enthusiastic about the new addition (ATLAS) to the existing suite of products we have for Airlines.

Features of ATLAS FLY

• ATLAS is web based solution with wide range of modules to book tickets and receive notifications
• ATLAS is a solution flexible enough to handle multiple traveller categories – Individuals, Corporate and travel agents.
• ATLAS can interface with SITA reservation system ( New upgrades are being planned for interface with additional systems) for booking, listing, pricing and e-ticketing online through Web services
• ATLAS is a comprehensive ticket booking system, which can manage different type of sector wise discount fares
• ATLAS is a solution that has the ability to interface with other travel related tools
• ATLAS is a solution that is user friendly front-end using GUI, thin-client built using modern technologies
• ATLAS is a solution that is an appropriate, customizable, supported, scalable, flexible and evolutionary
• ATLAS is a solution that provides easy future interoperability between internal and to external applications

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TENDER MANAGEMENT SYSTEM

Organizations that desire to procure products or services, generally try and get the best deal in the market. The more organized ones have empanelled vendors for almost all items the organization wants. They also will have a procurement policy and procedures to ensure that they get the best possible products at the right price from the market. This will enable them to provide in turn, to their customers the best possible products and services.

In order to assist matured organizations with their procurement process and also in order to increase their reach and also to enable vendors of good reputation to enroll and participate in the procurement process, Arowana has designed Tender Management System, which will bring about transparency and efficiency in procurement. The system is a web based application, covering the entire tender process, right from Qualification of Vendors till the selection, under one umbrella application which can be accessed, reviewed and edited by authorized officials. The Tender Process (includes Pre Qualification System & Procurement Tender processing) which is a N-tired solution where users can publish tenders, interested suppliers can quote for the tender and based on supplier’s qualification and Quotes, tenders can be awarded. The application has multiple levels of approval and verification process and is distributed in two separate websites.

Pre- qualification of suppliers is the first part of the system that provides business with one source of accurate, up to date and validated supplier information. Being better informed about the suppliers enables better decision making which in turn reduces risk, saves money and frees up time to focus on higher, value added procurement tasks.

Procurement Tendering Process is the second part of the system, which facilitates the corporate services to streamline and manage the procurement tenders in a centralized manner.

QUOTATION MANAGEMENT SYSTEM

Quotation management is very important for a business enterprise dealing in selling of products and services. The processes have now become very complex and require much more expertise from the person appointed for the same. It helps the client in generating new quotations regarding products and services and creates a follow-up for the same.

The application is designed with an easy to use interface, which has the capability to integrate seamlessly with other applications as well. The solution provided them with improved performance with maximized productivity in every aspect. Improved conversion rate for the existing quotes and advance reporting features allow for better success rate for the organization.

Features

• Intuitive and user-friendly interface for ease of use
• Capable enough to integrate with other applications as well
• Enhanced search capability for searching in large document for quotations
• Seamless information sharing between different applications
• Central platform for every need
• Automated process for smooth workflow
• Compatible with various formats and environment
• Special features for tracking and reporting purpose.

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AROWANA TRAVEL AND LOGISTICS APPLICATIONS - ATLAS STAY

Booking Engine is an application which enables customers to access and also enables the hospitality industry to support reservations through the Internet. It facilitates consumers to make flights reservations, hotels, holiday packages, insurance and other services online. The Booking Engine System is a comprehensive solution to enhance customer experience. The system will improve efficiencies and create opportunities in end-user cross-selling and up selling of services thus improving the revenue as well as lowering the operational cost of businesses.

The system proposed by Arowana is an internet based application which will integrate with any Property Management System(PMS) and other end points to provide a front end which can be used by property owners, agents, guest and corporate customers. The system will allow users to view and book facilities, set up appointments and utilize all other services and other recreational facilities as provided by the PMS. The Booking engine integrates with the Property Management System or similar systems and will allow users to create individual or multi-user profiles.

AUTOMATED RECONCILIATION SYSTEM

Organization worldwide uses Transaction processing systems with direct client interface to manage receivables. Industries like Telecom and other similar industries with large client bases, offer their client multiple payment options through various channels. These payments flow into the accounts held in various banks. Multiple payment options is a convenience demanded by the customers and more flexible the payment options are, the prospects of retaining the customer and realizing the funds becomes easier, smoothening the overall business cycle.

However difficulties crops up in reconciliation. The transaction systems have to be reconciled with the bank statements. In turn the Bank statements need to be reconciled with the General Ledger.

Features

• Flexible, scalable that can be tailor made across verticals. Very useful in Telecom/ Insurance/ Banks & Businesses with large client bases.
• Can handle data from disparate systems and bank statements in multiple formats. Data can be brought in from Payment Gateways/ Collection accounts/ Pooled accounts/ Current accounts, deposit accounts and from ERP systems.
• Ability to reconcile reconciliation in a multi-pronged manner – Between two systems or multiple systems.
• Auto match/ Manual/ Force Matching
• Matching of Single Entry/ Multiple Entries.
• Speedy implementation.
• Flexible enough to handle multiple transactions and users at any single point of time.
• Interface with existing and future versions of required modules of Oracle ERP.
• MIS reports as required, for analysis and planning. 

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Insider Trading Corporate Gift Management- ITCGM

The management of `Insider Trading' in corporate entities is a global issue, and it is regulated in almost every jurisdiction globally. It is a key element of Corporate Governance and the issue is monitored intricately. Even though the acceptance and giving of gifts is culturally practiced in many countries, disproportionate and overtly generous give-aways tantamount to bribery and therefore close monitoring and disclosure is mandated by many organizations.

In certain industries like Banking and securities trading companies, insider trading is considered to be a criminal offence. Such organizations have compliance departments which monitor all personal transactions of employees, who are bound by the rules to make full disclosure of their personal trading activities.

Arowana has developed an online personal account dealing system for use in Banks and security trading firms. Staff having access to sensitive information about traded companies and who desires to trade for personal benefit will have to go through official channels to obtain approvals before placing any market orders. The system developed by Arowana enables a workflow which will capture details required by the Compliance department and also enable the compliance department to approve or reject any such requests. Similar workflows are also available for exchanging gifts.

The system's inbuilt automatic workflows for submitting the request and obtaining the approvals will enforce the Business rules related to policies for Personal Account Dealing and Gifts & Giveaway. The system will also help in generating reports and dashboards for analyzing and monitoring the activities related to the PAD and Gifts.

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Duty and Recreation Travels

Leading Airlines all over the world provide travel benefits to their staff, depending on their roles and grades. Each Airline has its own policies for employee travel benefits. Companies allow employees to travel for free or give discounted travel. Since the traveler in this case is the staff of a particular airline, the benefit is widely known as Staff Travel. Airlines see staff travel facilty to be one of the motivational and retention strategies.

Staff also has to travel on duty. Besides Airlines also have numerous vendors and consultants who have to travel on behalf of the airline. Tickets needs to be given to them also. Sometimes these travelers will have to travel to locations where the particular airline may not have a service. They may have to utilize the service provided by a member of an alliance. These ticket reservations may have to be rescheduled, or cancelled.

Arowana has developed a web based application which facilitates the management of Staff Travel needs known as Staff Travel Management System. The application consumes web service (booking engine) to carry out live air bookings and search for flight schedules and availability. The application is driven by the Rules Engine which manages the entitlements making it robust & flexible to manage. Various other interface applications are employed to make use of the needed functionalities.

STMS integrates with Sabre Reservation system or Amadeus , Oracle HRMS, Payroll and with various payment gateways to process payments through Net Banking, Credit Card, Debit Card and Cash Cards.

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AROWANA RISK AND TREASURY

Within Large and successful Organizations, there is a Revenue Centre. None other than the Corporate Treasury Department, it generally manages corporate finances, and ensures judicious use of surpluses in Investment/ deposits and Money Market operations and also raises cst effective finance for the Organization's short term and long term operations. Apart from these functions, the Treasury Department is also responsible for carrying out the Board's directive in organizational policies associated with the financial exposure of an organization, while transacting any third party financial arrangements. Adherence to these policies needs to be monitored to avoid preventable financial exposure / risk.

In many Organizations, the lack of a proper Risk management solution exposes the organization to several external influences. There are many Treasury solutions in the market today. Many of them come with innumerable bells and whistles, making the product unwieldy, expensive, costly to maintain and also difficult to use or manage. The need of the hour is a straight forward Treasury and Risk Management solution that is easy to learn and use, which addresses the Organizations risk concerns and ensures that the agreed policies are practiced without deviation and appropriate checks and balances are in place to protect Organizations cash assets and financial exposure.

In Organizations where no Treasury solutions are in place, it is quite possible that when the Treasury Manager or a Dealer directly deals with counter parties, for making financial arrangement, (which may be in the form of an investment / deposit / loan etc) there is a possibility of human error and possible deviation or even deliberate sidestepping (without approvals) of the Treasury policy, exposing the organization to large exposures that may lead to embarrassing losses. This also can harm the reputation and image of a Corporation. In order to avoid such situations, Arowana Consulting Limited, joined hands with certain leading Corporate Organizations and Treasury Domain experts to develop a simple product called Arowana Risk and Treasury Solution (ART) which is suitable for any Corporate Organization, involved with day to day Market operations in the Money Markets and Currency Markets. ART interfaces with ERP solutions, Business Intelligence and Dashboard programmes, which means that the day to day operations of your Treasury desk is transparent and can be monitored and set to raise appropriate alerts.

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Oracle Fusion

Oracle Fusion practice at Arowana incorporates the best practices that Oracle has shared with us. The need for a One Hundred percent open standards based Business application was inevitable as thousands of Organizations the world over depend on Oracle products which needed to co-exist and work seamlessly with other products within the system. Oracle Fusion Application Architecture enabled Companies to innovate, build on existing investments and seamlessly integrate multi platform systems to maximise their returns on investment and also to adopt easily to new disruptive and emerging technologies.

Arowana has Consultants with expertise and the Domain skills in Oracles related product lines like:-

1. Oracle CRM and other E-Biz Modules
2. BI Applications
3. JD Edwards – Enterprise One
4. Primavera
5. Peoplesoft.

The Arowana Fusion practice offers you multiple and flexible engagement models to leverage your existing investments in Oracle, through an ‘Off-shore-On-site’ delivery methodology to engage in building, implementing and supporting custom applications and business solutions.

We are fully committed to providing our clients with a rich user experience with Oracle Applications and multi-platform products to achieve operational excellence, improve business growth and achieve technological standards at par with the best in the industry.

Arowana is a platinum partner of Oracle. This is a recognition of our competencies, service delivery capabilities, our commitment and long term vision in Oracle and our Centre of Excellence. We therefore are uniquely positioned to enable Organizations to be early adapters and surmount the initial challenges and reap the benefits.

Our Experience in Oracle Fusion Middleware technologies can help Organizations in continuous development and support. We can extend our services in Training, testing, documenting and roll out of Solutions. We can engage with Organizations in Consultation and familiarization programs that can enable teams to leverage the Fusion applications with appropriate tools, accelerators, development methodologies and fusion framework.

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Enterprise Resourse Planning (ERP)

Arowana Consulting is a Platinum Level Partner of Oracle, which is a recognition of our expertise in implementing and supporting complex and very niche Oracle products and solutions, globally, across verticals.

Arowana has successfully completed several prestigious assignments for Industry leaders across several verticals. We have a off-shore and Onsite model, which helps us to be cost effective, efficient and deliver desired results to our customers within challenging deadlines. We have a strong team of Domain experts, Senior Functional experts and Technologists that can help you implement Oracle products and solutions in a time bound and efficient manner.

Arowana provides an end to end solution that covers Gap Analysis, User Training, global roll outs, upgrades and support, which includes Database Management support.

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PMS- Performance Management System

Oracle Corporation’s Hyperion is an Enterprise Performance Management (EPM) suite of applications. These applications work seamlessly your ERP system and other enterprise business applications. Arowana Hyperion Practice helps organizations achieve excellence through standardization to optimize management process and existing investments in ERP and other enterprise applications. Our Expertise covers Consulting, Implementation, Support, Customization and Training in Oracle’s Hyperion performance management applications.

Oracle EPM suite and our services also covers Oracle Business Intelligence Application and tools covering ERP analytics and CRM analytics

Arowana’s experienced and qualified consultants can help Organizations implement an Oracle EPM suite that delivers advantages by understanding the challenges faced by your IT. Besides facilitating enhancements in operational efficiencies, Arowana can help Organizations Identify and reign in costs, and deliver updated information to decision makers, greatly enabling timely decision making. Our comprehensive end to end services cover deployment of EPM providing customized dashboards, reports and analytics by integrating your existing transaction based business applications, ERP, data warehouses and all types of data from other sources.

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QA and Testing

AROWANA provides world class quality testing to organizations to build robust software systems by being a reliable partner in their software quality assurance process. AROWANA has the capability to provide manual and automated test environment.

Our QA team prefers to start work at the early stages of software development cycle to ensure timely and exhaustive coverage of the application for quality assurance. With this approach, we have developed an agile quality assurance process that offers unique benefits to our clients. AROWANA has been specializing with and produced reliable services to many clients in the below typical solutions: QA for Software products, QA for Projects.

AROWANA QA & Testing services covers testing strategy development, set-up and management of test organizational structure; test planning, test environment/ test lab design & setup, test automation architecture and test monitoring & assessment.

AROWANA's Testing services include load testing, functional testing, platform compatibility testing, usability testing, integration testing, quality assurance and more via our test lab facilities and service offerings.

AROWANA's Offshore Development Centre possesses the agile testing expertise using the following technologies:

Platforms : VSTS, Eclipse
OOPs: C#, Java and Python
Open source Functional automation tools: Watin, Selenium, Sahi
Open source Performance automation tool: JMeter
Licensed automation tools: RPT, QTP, RFT

Providing clients with a disciplined, seamless and traceable process for moving their software to market, our integration testing services are tailored to client needs from the industry best practices. Our testing methodology is focused on your critical business scenarios to eliminate risk through effective software testing.

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Data Warehousing

Why do Organizations need a Data Warehouse?

Organizations evolve over time and when they do, they accumulate a lot of data. These data results from Transaction processing systems, Business applications and other diverse non-business applications.

Such Data is widely dispersed. As technology also evolves, platforms may change. Newer applications come in. So, one will see data residing in widely dispersed systems. When all these data can be integrated and analysed, meaningful patterns emerge. Analytics on these data will reveal significant opportunities and better understanding of the markets. Application of Business Intelligence from these analytics can help Companies transform themselves, improve efficiencies, increase productivity/ profitabilities.

How can Arowana Consulting Help?

Arowana Consulting has very good experience in designing, building and implementing Data Warehouses.

We can study your organizations requirements and suggest the DW platforms and help you in finalizing an architecture that is appropriate for the organization, it's future needs and proposed growth.

We  draw up a road map for setting up a reliable Data Warehouse. We will list the risks and concerns and help you address them. The set of processes covering Extract, Transform and Load (ETL) will pose challenges.

Arowana also has the competencies in identifying pertinent data and also in sorting information in the Meta Data Repositories.

Arowana has extensive experience in Data Mining and Data Analysis and we are familiar with the latest tools. We can optimize your data and help you to use the tools to derive accurate information, which will greatly enhance efficiencies in decision making.

What Benefits can an Organization derive by setting up a Data Warehouse?

A reliable Data Warehouse is the foundation for clean data repository. A Data Warehouse is the first step towards delivery of enhanced business Intelligence. A Data Ware House saves time by acquiring and retaining cleansed data in one place. A Good Data Warehouse ensures Data Quality and Consistency. Besides a Data Ware House also provides Historical intelligence. Last but not the least, a good Data Ware house delivers a decent return on investment by improving quality of information, enhancing decision making and improving profitabilities.

Cloud Computing

Cloud Computing is a model for on-demand network based access to a shared pool of computing resources which includes – networks, servers, storage, applications and services.

 The salient feature of this model is the ability to deploy this facility rapidly with minimal management effort or interaction by the service provider.

Arowana provides reliable, failsafe and secure cloud services that follow the highest standards followed by Industry leaders, with adequate SLAs

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Business Intelligence

On Business Intelligence (BI), one of the largest IT Organizations in the world – Oracle Corporation has this to say “90% of the world's data has been created in the last two years, most of it is unstructured. And data is set to grow 50-fold by 2020. So understandably, business intelligence has never been more important” Oracle’s set of Business Intelligence tools are helping Companies rapid transform themselves by reading into the data and analysing data to understand and prioritize Organizations challenges to meet opportunities globally.

Oracle Business Intelligence provides Aggregated details of your Suppliers, Customers, Sales, Business Activities & Financial Performance with the ability to drill down to transaction level. With Oracle Business Intelligence, a business should know what are their top performing customers, their key suppliers and sales trend that help the executives to make better decisions.

Oracle today is the undisputed leader in BI and Arowana is a Platinum Level Partner with Oracle which means that

1. We are a specialized partner at an Elite Level
2. We have specializations in multiple Oracle Applications including Oracle Business Intelligence & Enterprise Performance Management Implementations.
3. We have access to Oracle resources and support from their Business Partner Centre

At Arowana, we have to our Credit some large implementations of BI and have recognized the growing awareness and potential of BI to organizations. Our ‘Data Scientists’ are skilled in Business Analytics and Statistics. Besides an exposure to BI Tools from Oracle, gives us the edge in delivering a good BI project and we can support your initiative by through our support.

One of the major challenges noticed in BI practice is architecting an appropriate BI solution to meet client Analytics requirements. Our resources can help Organizations to architect the perfect solution for them. We will train Organizations in implementing and maintaining the solution with a view to maximising returns. We’ve expertise in the following Oracle Business Intelligence Tools:

We implement best in class products from Oracle, for reporting, ad-hoc queries, OLAP, Dashboards, Scorecards and architecture it, through a unified foundation that is complete, open and integrated. We can build custom solutions tailored to suit individual user needs within your organization.

Big Data Analytics

Organizations around the world have realized that there is a pile of data residing in their system and there is a need to determine how this data can be mined to understand their customers better. There is a lot of chatter around this subject and organizations are waking to the fact that they are sitting on a gold mine of data which actually can help them to get valuable business insights and chart a future course of action.

Every Day, almost every company generates huge amounts of data that goes into different systems, servers and storage. The Core systems, ERP systems, web logs, call centre records, emails, all piles up and eventually becomes a huge avalanche of data and it resides, mostly untouched.

We at Arowana recognize the opportunities and challenges these vast quantities of data can provide. Proper capture, duration, management and process of these data can help Organizations derive highly intuitive intelligence that can identify trends and influence decision making. These data can be massaged using complex mutually interdependent algorithms and the resultant computer based simulations can provide a useful tool in the hands of the decision makers.

To be able to unearth these valuable nuggets of information, Arowana can help Organizations to implement ‘Big Data Analytics’, around systems, create dash boards that can seamlessly collect data using multi variate methods such as factor analysis and cluster analysis in a efficient manner. When this information is made available within set timelines, it will result in improved decision making, when the data and the information gleaned are actually relevant. Arowana has the capabilities to use the latest tools in the market that can work with separate sets of data, from various resources in real time, which will greatly assist in finding co-relations in a wide range of situations.

Arowana will collaborate, work closely with Organizations, understand the business and will be able to present the results which can actually help in improving Market Share, identifying potential opportunities and pitfalls and make the emerging technologies work in synergy with existing investments - towards new data-driven applications and analytics that can provide not only excellent business insights but also a ‘competitive edge’.

These tools and applications can integrate Data warehouses and BI tools in an optimized processing environment that will deliver maximum business value with low cost of ownership, resulting in a unified approach to big data architecture to support big data analytics.

Mobility Services of Arowana

Arowana Consulting has an in-house development facility that handles Mobile Application Development for iPhone, Android, BlackBerry and Windows Mobile. We have set high standards in developing cross platform mobile applications that are light, user friendly and has intuitive interfaces that are now being used across many verticals like Hospitality, Real Estate, Property Management, Retail and also Stock Exchanges and other Banking / Financial institutions.

We offer complete Mobile Application Development Services, with a focus on Utility and Location Based Services, Productivity applications, Entertainment and Games. These services span the entire mobile application development cycle from initial design and architecture, development and integration into existing systems.

• Mobile strategy
• Mobile design
• Technologies

Our Mobile Consulting Team helps companies refine their mobile objectives and plan out full life cycle of each initiative.

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Ethics of Arowana

Core Values

CODE OF INTEGRITY

An Arowanite is true to himself. He stands by what he believes, not just at work. It is this individual integrity which builds into the collective integrity of the group.

CODE OF EXCELLENCE

not everyone can excel at his work. What is important is that an arowana STRIVES to excel in what he does. For an Arowanite, excellence is a destination while it's the journey of continuous improvement and adaptation which makes the service excellent.

CODE OF INNOVATION

innovation knows no hierarchy. It can come from the security cabin or the pantry. An Arowanite keeps his eyes open for simple ideas which can help him function better and thereby impact business results. An Arowanite believes in untying the knot.

CODE OF DIGNITY

an Arowanite conducts himself with dignity. He remains dignified in the face of challenges, irrespective of consequences. It is this sense of dignity that earns an Arowanite, the respect within the group and outside.

CODE OF TEAMWORK

an Arowanite shares. He shares his knowledge, his skill and understanding. His team is his family at work. He knows that an excellent service and an outstanding product cannot come from a lone workstation. He is a team player and believes in sharing and delegation.

CODE OF GOVERNANCE

an Arowanite respects the system and abides by it. he is the benevolent mentor to his subordinate and the eager student of his superior. It is this ability to govern and be governed which makes an Arowanite what he is. An excellent corporate citizen.

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Engagement Models of Arowana

Arowana's engagement models are convenient, flexible and customer centric. These engagement models are designed keeping you in mind and covers the entire spectrum of our Services.
We can handle the entire lifecycle of the product or solutions which will cover upgrades, warranty and long term support. We can enable 24 x 7 support on-site or from our well equipped off-shore development centre.

We have an excellent team of very skilled and competent staff that can render off-shore or on-site services and support which are at par with industry standards.

Time and Materials
You can specify the skills, and we will provide you with resources on a agreed rate. These resources will work for you either off-shore or on-site for a specified period.

Fixed Price and Time

This is a well known and widely accepted model, where we sit together with you and arrive at an estimate based on the Scope of the project and the resources involved. The Full project life cycle management is handled by us with agreed upon milestones and deliveries. In this term Arowana will also commit to full cycle of testing , implementation, assist in global roll out and deliver full set of documentation.

Hybrid Model

In Hybrid model, a combination of Time and Material is used along with Fixed Price/Time. This is very useful, especially where Organizations cannot allocate full time resources to work on the project. Our Analysts and Domain experts will study the requirement and translate it into a working solution.

Joint Development

As the term suggests, Organizations can use our resources to develop products for them, so that both of us mutually benefit from the development. The Domain can be given by the Organizations. The Project can be initially implemented and established internally and then the Project can then be productized and commercially deployed in other organizations. We can establish a special purpose vehicle that can be jointly owned and operated, with an exit clause that is convenient and mutually acceptable. Arowana will be quite flexible and can help Organizations leverage their internal processes commercially and profit from the joint venture. The Special purpose vehicle is not a must and there can be many models of engagement, within this model itself, which can ensure smooth operations. We can arrive at a working relationship depending on the market conditions, risk appetite and focus areas that are important to Organizations that are willing to participate in such ventures. Come talk to us. We can establish a relationship that is ethical, viable, and fair to all parties concerned, secure and sustainable.

These models are so designed such that Organizations can reduce costs, get a superior returns on investments and obtain access to the latest technologies.

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Overview of Arowana

What does it take to enable technology to deliver your vision in today's world?

Arowana Consulting established in 2006 is an emerging IT services and products Company of the future. At Arowana we realize that, IT Companies that can survive and thrive will be the ones that can prove their credentials and establish themselves as a reliable partner to Organizations, enabling them to effectively deliver their vision. Arowana can help Organizations maximize returns on their existing investments in technologies and solutions to an entirely new level by adopting emerging trends in IT.

As Organizations gets increasingly exposed to the opportunities from Cloud Computing, Big Data Analytics, Mobility, Social Media and Virtualization, there is an increasing awareness of the tremendous potential these emerging technologies can have on business. Many have identified the need to adopt and harness the immense potential of these services to help create a bigger market place and increase their global footprint.

Arowana increasingly sees itself at that position – a vibrant Company that can deliver precisely these services, engineer new products and solutions, be a valuable resource in training, testing, and support especially in emerging technologies in a cost effective and efficient manner. Arowana Consulting today is relied on to deliver customized solutions, to provide end to end services in Product engineering, participate in the Product Management Life cycle, leverage technology evolutions such as Mobile Application Development and Social Media. Arowana Consulting's core competency is to keep Organizations competitive by providing niche services and helping them to evolve with painless adoption of new technologies, by standardizing business process, reducing costs, increasing agility and eventually in reaping the benefits.

Today's new breed of Managers, CXOs, and entrepreneurs has Global ambitions. They understand the power of technology. Besides, they know and practice technology. They possess a good awareness of products, and product engineering, best practices and the usefulness of emerging technologies in enhancing productivity and profitability.

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